Privacy and Cookie Policy of this website

What is a Privacy and Cookie Policy

It is the document that describes the methods of processing personal data of users who visit the website Therefore, this information is also provided pursuant to art. 13 and 14 of Regulation (EU) 2016/679 – General Data  Protection Regulation ("GDPR") – for those who simply browse the site and for users who spontaneously send communications to the contact details of made public on the site.

Detailed information can be provided on the pages of in relation to specific services.

The information is not valid for other websites that may be consulted through our links, for which Flowers Delivery Srls is in no way responsible.

Data controller

The data controller is Flowers Delivery Srls with registered office in VIA ESTRAMURALE POZZI 16 73040 MELISSANO, Lecce,     Italy

Place of data processing – Subjects who can process or access them – Recipients

The treatments connected to the web services offered by this site are carried out at the headquarters of the Data Controller and are only handled by personnel authorized to process them. Occasionally, third-party suppliers may be allowed temporary access to the site's memories for exclusive reasons of technical assistance, in compliance with the provisions of the law and under the supervision of the Data Controller. The data are not communicated abroad.

In addition, no data deriving from interaction with the site is communicated to third parties or disseminated.

Type of data processed

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.

Navigation data will be collected exclusively in the legitimate interest of allowing the user to use the contents published on the Data Controller's websites and their correct administration and management. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data in question could be used to ascertain responsibility in case of any computer crimes against our site: except for this possibility, generally the data on web contacts are not kept for more than seven days.


Cookies are small text files that the visited sites send to the User's terminal, where they are stored, and then be re-transmitted to the same sites on the next visit.

In accordance with the provisions of the General Provision of the Guarantor for the Protection of Personal Data of 8 May 2014, users are informed about how to manage cookies on this site.

No personal data of users is acquired by the site in this regard. We do not use cookies to transmit information of a personal nature, nor are used c.d. session cookies or persistent cookies of any kind, nor profiling cookies., through the Share this article function, provides users with buttons for sharing content via social networks or other communication tools. The pages that contain these buttons do not issue either or third-party cookies. However, as obvious, by clicking on the symbol of the chosen sharing tool the user will access third-party features or platforms – for which the Data Controller is in no way responsible – which could release cookies and collect personal data.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses with extension indicated on this site entails by its very nature the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message. The legal bases of the processing are, therefore, the legitimate interest of the Data Controller to respond to communications received or the need to process pre-contractual requests made by the interested party. The data will be kept for the time necessary to satisfy any requests of the sender or issues submitted therein to the Data Controller and, in any case, for the time imposed by specific provisions of law. The sender has, however, good to remember, the right to request the cancellation of the same according to the methods, conditions and limits provided for by art. 17 of the GDPR.

We invite our users not to send in their communications names or other personal data of third parties that are not strictly necessary; Much more appropriate, however, appears the use of fantasy names.

Optional provision of data

Apart from that specified for navigation data, the user is free to spontaneously provide personal data to request information or services. Failure to provide such data may make it impossible to obtain what has been requested.

Processing methods

Personal data are processed in electronic format, for the time necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Rights of the interested parties

Pursuant to articles 15 and following of the GDPR, the user has the right to request at any time, access to his personal data, the correction or cancellation of the same, the limitation of processing in the cases provided for by art. 18 of the Regulation, obtain in a structured format, commonly used and readable by automatic device, the data concerning him, in the cases provided for by art. 20 of the GDPR. At any time, the user can revoke pursuant to art. 7 of the GDPR the consent given (where consent has been requested); lodge a complaint with the competent supervisory authority pursuant to art. 77 of the GDPR (Guarantor for the Protection of Personal Data), if you believe that the processing of your data is contrary to the legislation in force.

The user can also make a request to object to the processing of his personal data pursuant to art. 21 of the GDPR in which to give evidence of the reasons that justify the opposition: the Data Controller reserves the right to evaluate the application, which may not be accepted where there are obligations or legitimate reasons prevailing over the interests, rights and freedoms of the user and that impose or justify the continuation of the processing.

Requests concerning the exercise of the aforementioned rights must be addressed to the attention of the administrator of Flowers Delivery Srls based in VIA ESTRAMURALE POZZI 16 73040 MELISSANO, Lecce,    Italy  or to the e-mail address: [email protected]

Updates to this Privacy and Cookie Policy

The information provided herein may be subject to revision as a result of:

changes to the privacy legislation, for the aspects of interest here;

technological implementations of the site that impact on current processing methods;

organizational changes in the privacy structure of the Data Controller that may affect the user.

Users are kindly invited to periodically visit this Policy in order to be constantly updated on the characteristics of the treatment.