Legal notes

Company name : Flowers Delivery SRLS
Registered office : Via Estramurale Pozzi 16, 73040 Melissano (LE), Italy
VAT number : 04947420750
REA Number : LE - 330652
PEC : flowers.delivery@pec.it
Customer service contacts :

• Telephone: 0833 182 7244 (The cost of the call will be calculated according to your tariff plan. For more information, contact your telephone operator).
• Email: flowers.delivery@flowers.it

Legal representative : Nassisi Anna Antonia Sonia

Office Hours

• Winter Period :

  • Monday to Saturday: 08:00 - 12:30 | 15:00 - 19:00 (Italian time)

• Summer Period :

  • Monday to Saturday: 08:00 - 12:30 | 16:00 - 20:00 (Italian time)

• Sunday and Holidays :

  • 10:00 - 12:00

General Conditions of Sale

Products and Services

Flowers Delivery offers home delivery services for floral tributes throughout Italy, as well as estimates for personalized floral arrangements for events and ceremonies.

Prices

All prices indicated on the website www.flowers.it are expressed in Euro and include VAT. Shipping is free throughout Italy.

Payment Methods

We accept 100% secure payments through Shopify Payments and Paypal , which supports major payment circuits such as Visa, Mastercard, American Express, and other credit/debit cards.

Delivery Methods

Flowers Delivery guarantees the delivery of fresh flowers carefully selected by the florist closest to the destination, specifically for your order. This ensures maximum freshness and quality of the delivered product.

Right of Withdrawal and Guarantees

Since these are perishable and custom-made products, such as fresh flowers, it is not possible to apply the right of withdrawal or offer guarantees. Once the flowers are delivered, the service is considered complete and non-refundable.

Personal Data Protection

Flowers Delivery is committed to protecting the personal data of its customers in accordance with current legislation (EU Regulation 2016/679 - GDPR). The data collected will be used exclusively for processing orders, sending commercial communications (if authorized) and other purposes related to the service offered.

User Rights

Customers have the right to access, rectify, erase or limit the use of their personal data. You can exercise these rights by contacting our customer service at flowers.delivery@flowers.it .

Intellectual Property and Images

All content on the site www.flowers.it , including texts, images, logos, graphics and software, are the exclusive property of Flowers Delivery SRLS and protected by Italian and international laws on intellectual property. The site also contains images with a free use license and photos of florists authorized by them for publication.